This Privacy Policy explains how Clean Slate Services processes personal data when you use spadenoiseelbow.store, request move-in or move-out cleaning, or communicate with us about a service.
This section introduces how personal information, user rights, and support pathways are addressed in the document below.
Where GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken at your request before entering into a contract, compliance with legal obligations, or our legitimate interests in operating and improving the service. We keep processing proportionate to the service requested and the information you provide.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to request portability in appropriate cases. If processing is based on consent, you may withdraw it for future processing. We may need to verify identity before responding and may retain information where required by law or necessary to defend legal claims.
Use the listed contact channels for privacy questions, rights requests, or policy-related concerns.
You may have rights to know what data we hold, correct inaccurate information, request deletion in appropriate cases, and object to or limit certain processing. These rights do not apply without exception, and some records must be retained for legal or operational reasons.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to verify your identity and to locate the relevant records. If a request cannot be fully granted, we will explain the reason where required by law.
We keep personal data only for as long as needed to handle inquiries, prepare quotes, perform and document services, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where feasible.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.
Depending on how you interact with Clean Slate Services, we may process identification and contact details, property and access information, booking preferences, service scope details, condition photos you choose to provide, payment-related records, and limited technical data such as device or browser information. We do not seek unnecessary personal data.
We collect personal data directly when you submit an inquiry, request a quote, arrange an appointment, share property details, or communicate with us by phone, email, or contact form. We also receive data through website interactions and, where relevant, from records created during scheduling, invoicing, and completion of a cleaning visit.
We may use session cookies to support site operation, preference cookies to remember basic settings, and limited analytics or performance cookies to understand how the site is used. Cookies are used only to the extent needed for functionality, measurement, and service improvement, and not to make decisions about you based on sensitive information.
You can manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect site functionality, including form handling and basic performance features. We do not rely on cookie settings to override legal requirements.
We use personal data to respond to inquiries, assess property condition and scope, prepare custom quotes, confirm appointments and access arrangements, carry out cleaning visits, manage completion handover, process payments, maintain records, improve website performance, and meet legal or accounting obligations. We do not use personal data for unrelated purposes without a lawful basis.
We may share personal data with service providers that support website hosting, communications, scheduling, recordkeeping, payment processing, or similar operational functions. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
Personal data may be shared where necessary to comply with legal obligations, respond to lawful requests, protect our rights, or support the establishment, exercise, or defense of legal claims. Any disclosure is limited to what is reasonably necessary for the stated purpose.
